A bundle of benefits for freight and logistics
- Reduce cost of operations drastically
- Centralised monitoring of consignment stock at godown
- Efficient tracking of acknowledgements (Proof of Delivery)
- Substantial cost savings in inter branch communication
- Faster billing cycles for corporate consignments
- Cuts paperwork on statutory reporting
- Higher customer satisfaction
- Quick return on investment (ROI)
- Central monitoring of customer complaints for faster resolution
- Head office tracking of short and excess consigmments
- Truck based shortage, excess and damage analysis
- Offer value added services such as express delivery, priority loading, consignment tracking and handle with care options to beat competition
- Distributed three tier architecture for local and remote branch connectivity that worked on low bandwidth (128 kbps)
- Document management - Manual documents have to be retained for 10 years at the head office. The documents included invoices, proof of delivery, lorry receipts, contracts and a maze of documents. Typical document retrieval took 10 - 20 minutes for a clerk.
- Cheap communication - Two way SMS gateway that talks to the database for enquiries. Effective communications saves at least two clerks for head office as calls from customers and branches flood the office from morning till evening. Sometimes the queries are pertaining to a year old consignment took hours to fetch. Here all the user had to do is SMS the waybill number to the designated mobile ID.
- Lower consignment claims. Effective tracking of consignments from various locations would reduce the current claims by 50%. Typical freight services companies pay 2 - 3% of revenues on claim settlement.
- Billing - Billing integrated with POD (Proof of Delivery). Mandatory for all consignments and one missing would mean the entire payment being held up.
- Route optimization - FIFO method of loading and route management helps faster dispatches. A wrong dispatch would result in re-routing the consignment with higher transaction cost. Each branch has a traffic controller who spent 2 - 3 hours tracking wrong dispatches.
- Statutory needs - Avoid multiple copy documents including sales tax declarations, vehicle manifests, Octroi statements and loading and unloading sheets.
- Product updates - protects you from regulatory compliance changes and technology obsolescence.
- Quick & flexible local and central enquiry
- No hidden cost for installation/maintenance (
Licence free RDBMS and Os independend) - Simple and cost saving Employee management system
- Proper tracking of Truck hire agreement and settlement
- Fast dotmatrix mode printing to reduce printing cost
- Minimize human errors like violation contracts with customer, errorneous data etc
- Correction requests from branches and approvals by central office
