Technology and vendor experience factors often plays a critical role when it comes to selection of any ERP software solution, be it for logistics industry or retail or healthcare. Few points to ponder…
- Software maturity – Audit controls in the system for fail safe business practices
- Management Information – Is competitive advantage today and tomorrow.
- Data safety – Concerns over backups, hacking, unauthorised access by competition etc
- Centralisation – branch data synchronisation for central reporting, monitoring and action plan.
- Business continuity - Reliable data connections in smaller towns is a matter of concern.
- Scalability – Supporting your growth as you add branches and associates to the network.
- Vendor capability – existing software is out dated and there is no continued support.
Software architecture – SA-FMS is built on an award winning technology framework which supports a mix of off line and on line operational model. This means, if there is no internet connectivity, your business will not come to a full stop.
Availability - our largest client installation runs the application on their internal servers, serving 300 plus branches and 2840 Windows Home personal computers spread across the country. Our smallest client runs the application on a cloud hosted solution – connecting just two branches.. One at Mumbai and the other at Kochi (Kerala). The offline – online model ensures business connectivity.
Data volume – SA-FMS is built on a popular open source relational database which can support up to 1 Tera byte of information. The largest client database has over 100 GB of information stored.
Power users – Remember, your people are still traditional and at high transaction billing points, the keyboard still rules. Hence mix of powerful desktop and web interface would be a realistic solution.
Information – We provide data analytics services for insights into your business operations to help you improve customer satisfaction and bring optimisation into operational aspects.
Installation – due to simplified processes, it takes less than 10 minutes to configure a new branch using the software wizard.
Support – Superlative online helpdesk and troubleshooting tools manned by domain experts. Self diagnostic tools for auto correction.
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