Booking process

The part who makes the booking is called the consignor and the receiver is the consignee. If both are the same, it is booked as "Self"

There are three modes of payment – Paid consignment (Cash) / To pay consignment (Paid on delivery ) and To Be Billed (Monthly Billed)

Freight is calculated on the basis of a matrix consisting of total weight (Charged weight for volume / low density goods), number of packages, value of goods carried and other factors such as Door delivery.

For some consignments the consignor would insist on an acknowledgement copy (Proof of Delivery)

Some consignees and consignors have special rates for specific stations or commodities (eg, tooth paste, ball bearings).

This document is called the Waybill (Three copies. Consignor, Consignee and Truck)

Goods are despatched on the basis of availability of vehicles. Own trucks and hired. Each truck carries a document called vehicle manifest (VA) which is the proof of goods carried and also for checkpost declaration at state borders. SA-F.M.S provides route management and first in first out loading processes.

Goods can be sent directly or through transit points for sake of load factoring or truck availability (Transshipment point module available). Sometimes due to human errors, all consignments need not necessarily be sent in one lot. Partial dispatches do happen and the arrival at point B might be recorded in two or three trips. Effective tracking of consignment is vital for a freight software.

The process of loading and unloading are done on a first in first out basis / sometime on the basis of routes. Loading and Unloading charts are kept to track consignments.

On arrival at the delivery station the goods are recorded in the Inward register

Delivery process

The consignee brings his copy of the waybill, the delivery is made. Certain charges are collected from the consignee if the goods are not cleared within stipulated days (Demmurage).

Some local handling and stationery charges are also collected. In case of missing consignee copy, an Indemnity bond is requested and delivery made. A Delivery Receipt (DR) is prepared for all consignments

It might so happen that the consignee might not take delivery of the goods due to (1) Late delivery (2) Damaged (3) no longer in business (4) Perishable goods expiry (5) Missing items (6) Wrong items

Notices are sent to the concerned parties after 45 days and removed / auctioned or sent back to the consignor if he is willing to bear the return freight charges (Re booking)

Some of the reports generated in Freight Management System

Daily booking statement
Daily Delivery statement
Cash statement
Monthly booking analysis
Branch wise Freight Analysis report
To be billed report
Branch Stock aging analysis
Route stock analysis
Debtor aging analysis
Branch business analysis
Monthly to be billed analysis