SA-FMS logistics supply chain software solution inherited its superior client support procedures and innovative client interaction tools after working for over 10 years hand holding 225+ small, medium and large size healthcare customers across India, Middle East and Africa region – now among the leading vendors in India for out of the box software solution.
- 9:30 am to 5:30 pm IST technical support for India and Africa
- Nation wide on-site disaster management recovery
- Reliable remote desktop access support tools
- Dual provider broadband lines for business continuity
- Logistics domain experts manned helpdesk
- Pro active preventive maintenance team
- Active knowledge base on product and logistics domain
- Support knowledgebase for frequent operational issues
- Customer relationship management portal
- Dedicated multi lingual telephonic support lines
- Hotfixes and patches for known issues and statutory needs
Our top management team works relentlessly to innovate and find ways of improving customer service to ensure that our clients have 24 x 7 business continuity ; worry less on technology and related aspects of SA-FMS.
