Logistics Software in Chennai !! Vaigai Travels located at Cuddalore (Tamil Nadu) has successfully implemented SA-FMS edition for their cargo division. Vaigai cargo has daily Volvo bus parcel service operations to major cities in Tamil Nadu such as Chennai,Trichy, Madurai, Coimbatore, Salem etc and to tier 2 / 3 towns such as Virdhunagar, Sivakasi, Dindugal, Theni, Cumbum, Cuddalore, Panruti, Neyveli, Chidambaram, Kumily, Periyakulam, Virudhachalam, Batalagundu, and Puducherry.
We had an opportunity to interact with Mr. Karthick Raj, owner of Vaigai travels about the changes in workflow and the benefits they acquired as a result of implementing the logistics software. Mr Karthick was very much satisfied with the logistics management system and the support provided and was willing to share few of the benefits caused by SA-FMS.
The easy to use booking and delivery modules have considerably reduced the effort and working time of the employees. The well designed finance module has reduced the paper work in the accounts section and improved the transparency of the work-flow. The SMS module was also included in the package and this helps to let the customer know when his consignment is booked / delivered. The use of SMS facility resulted in improved customer satisfaction.
Mr. Karthick also made a special mention on the various reports provided. Vehicle-wise reports provide a clear idea about the status of vehicles in different routes and inturn helps in tracking the revenue per truck. Centralised waybill enquiry module helps in tracking the status of the consignment and since it is easy to use, every employee is able to retrieve the status of the consignment using the enquiry facility.
Mr Karthick Raj and his employees are much satisfied with SA-FMS. The workflow in the organisation has changed now and they are benefited in different ways after implementing SA-FMS.
